Frequently Asked Questions
General Questions
Q: What types of services do you offer?
A: We offer professional dog walking (enrichment and structured walks), one-on-one private training, and personalized training programs designed to build real-world skills in both dogs and owners.
Q: What areas do you service?
A: We are based in Calgary and provide services to surrounding neighborhoods. Contact us to confirm if we’re in your area.
Q: Are you certified dog trainers?
A: Yes! Our team has professional certifications in dog training and behavior, using science-based, force-free methods.
Dog Training
Q: What training methods do you use?
A: We specialize in positive reinforcement and relationship-based training that’s proven to build trust and lasting behavior change.
Q: Do you offer in-home training?
A: Yes! Our private sessions take place where your dog feels most comfortable — your home or the community.
Q: How many sessions will my dog need?
A: It depends on your goals and your dog’s needs. We offer flexible packages and will recommend a plan after our initial assessment.
Dog Walking
Q: What is an enrichment walk (Sniffari)?
A: It’s a relaxed, sniff-filled walk designed to let your dog decompress and follow their nose — ideal for mental stimulation and emotional wellness.
Q: What’s a structured walk (Walk & Train)?
A: Structured walks combine leash walking with real-world training, focusing on skills like calm behavior, leash manners, and impulse control.
Q: Do you walk dogs in groups?
A: No. All our walks are one-on-one to ensure your dog gets our full attention and a personalized experience.
Q: Can more than one dog from the same home join a walk?
A: Yes! We can walk dogs from the same household together. **Additional fees may apply.
Booking, Payment & Policies
Q: How do I get started?
A: Contact us to book your complimentary meet-and-greet. From there, we’ll create a personalized plan that suits your dog’s needs.
Q: What’s your cancellation policy?
A: We ask for 24 hours’ notice for cancellations. Sessions canceled with less than 24 hours’ notice may be charged in full.
Q: How do I pay?
A: Currently we accept e-transfers or cash. *Package deals must be prepaid to secure discounts.